1/2 day a week

Volunteer Drop-In Support Worker

WHM are looking for a team of Drop-In support workers to support our group workers with weekly drop-in sessions.

This role will include setting up and cleaning down the space each week, supporting to collate all resources for the session beforehand, welcoming women into the space, making hot drinks on arrival and supporting facilitators with activities.

We are looking for volunteers with some of the following skills, however training will be provided.

  • Computer literacy skills

  • Strong organisational skills

  • Excellent communication skills

  • Good understanding of WHM’s work and key messages

  • Understanding of confidentiality and handling sensitive information


Role Title                                           Drop-In Support Worker

Hours                                                 2-3 hours, Friday AM, 10:00-11:30am

Reports to                                        Group Project Lead

This role will require a DBS check

Main purpose of the role

To support project workers with the facilitation of weekly drop-in sessions run by WHM.


Key Tasks

  • Setting up the room

  • Supporting to collate all resources for the session beforehand (this at times may also include buying refreshments, which will be reimbursed)

  • Supporting service users in to the room and making them feel welcome

  • Making hot drinks on arrival

  • Supporting project workers with activities. This could include but is not limited to:

    • Scribing on flipchart

    • Facilitating small group discussions

    • Supporting with the completion of handouts

  • Abide by and implement all WHM’s policies and procedures

  • Articulate and promote WHM’s philosophy and value base through the organisation, it’s work and projects with external partners and on social media.

  • To be accountable to WHM members and Board of Trustees.