The Maternity Voices Partnership (MVP) bring together parents with experience of maternity services with staff representatives at the Leeds Teaching Hospital NHS Trust. We regularly give feedback to help shape and co-design the maternity services offered to families in Leeds.
The MVP were part of Baby Week (2-9th November 2019). Over the past few months and within Baby Week our volunteers have been going into the maternity wards and talking to families to get feedback on their experiences of maternity services. Below is a picture of us with the Team Leader midwives after reporting back from a morning on the Antenatal ward at LGI. The response has been positive and a more thorough evaluation has been carried out following feedback from our maternity survey which can be found on our website; http://www.smartsurvey.co.uk/s/OKBAV/ .
Through this we created a ‘you said we did’ breakdown of different areas you thought needed improvement. For instance ‘you said’ you felt your partner/father needed to be included more in the pregnancy – we can report that all birth partners are now allowed to stay over in the antenatal ward. ‘You said’ you wanted information to be easier to understand – we can report that the Trust now have a nominated member of staff with ‘I’m here to listen’ as a point of reference for women and families to go for any issues or concerns in each area.
The formal MVP has provided space for professionals and service users to meet and discuss important engagement in how to support fathers and birth partners in their role for breastfeeding support. The Trust has employed two Infant Feeding Coordinators who provide support covering both sites to help support women with breastfeeding.
The MVP took part in the ALWAYS event run by the Trust and the Patient Experience Team and through an engagement exercise they provided two vision statements:
- I always expect to be offered the opportunity to have skin to skin contact with my baby for as long as I want
- I always expect to receive consistent information about skin to skin contact with my baby