1/2 day - 2 days a week

Volunteer Administration Support Worker (x2)

WHM are looking for a team of administration support workers to support the smooth and effective day to day running of the organisation, working flexibly as a member of the WHM team. The role will involve supporting with key administration tasks such as collating information packs, ordering stock and dealing with post, contributing to WHM publicity and marketing campaigns, compiling and circulating WHM’s Newsletter, sourcing information, data entry and dealing with general enquiries.

We are looking for volunteers with some of the following skills, however training will be provided.

  • Computer literacy skills (including Microsoft Work and Excel)

  • Strong organisational skills

  • Excellent written communication skills

  • Good understanding of WHM’s work and key messages

  • Understanding of confidentiality and handling sensitive information

ROLE DESCRIPTION


Role Title                                           Administration Support Worker


Hours                                                 A minimum commitment of 1-2 hours per wee


Reports to                                        Operations Manager

Main purpose of the role


Along with other members of the administration team, ensure that projects are well organised with appropriate administration supported.


AREAS OF RESPONSIBILITY


Office Administration – Key Tasks

Office Admin Tasks

  • Answering telephone

  • Responding to phone messages, emails, and enquiries

  • Dealing with the post system

  • Photocopying and laminating documents

  • Ordering and monitoring stocks of stationery

  • Collating information packs

  • Maintaining office and refreshment consumables

Publicity and Marketing

  • Compilation and production of WHM Newsletter

  • External marketing of WHM projects

  • Publicity design and production

  • Liaising with other agencies regarding WHM Publicity and information

  • Website update

  • Assisting in event organisation


Information and Enquiry Support

  • Sourcing information

  • Maintaining and updating WHM’s noticeboards

  • Maintaining and filing resources including leaflets and up to date contact details for support agencies

  • Preparing information and materials for stalls and displays


Supporting Staff in admin tasks:

  • Word processing, including letters, reports and minute writing

  • Taking telephone enquiries

  • Assisting in the creation of materials and resources for groups and workshops

  • Contacting group members

  • Abide by and implement all WHM’s policies and procedures

  • Articulate and promote WHM’s philosophy and value base through the organisation, it’s work and projects with external partners and on social media.

  • To be accountable to WHM members and Board of Trustees.